Delivery
Orders for stock items placed on working days before 2:00 PM will be delivered for free the next working day. * Orders placed after 2:00 PM or during weekends and/or public holidays will be dispatched the next working day.
All orders are delivered by bpost.
All orders are delivered by bpost.
Delivery is free of cost within your region. Orders placed before 2:00 PM usually will arrive within 3 working days.
The delivery address can be changed within one hour of an order being placed. Beyond this time, an order would need to be cancelled and placed again. Please contact our sales team.
Locus products are sent from our fulfillment centre located in Belgium.
Once the order has been sent for delivery, an email will be sent containing a Track & Trace link with information about the status of the delivery. Via the Track & Trace link, any changes in delivery can be requested from the delivery partner.
Click here to check the status of your order or sign in to your account and click on Orders. In some instances, carrier’s tracking information may only be available in 1-2 working days after the order is sent for delivery.
If you are not at home at the time of delivery, our delivery partner bpost will make a second attempt at a later point in time. If you are unable to receive your order on the second attempt, bpost will deliver your order to a bpost pick-up point in your area.
Locus does not require a signature upon delivery by bpost, but the decision to require a signature upon delivery is ultimately left to the discretion of the carrier.
We charge VAT in the local VAT rate. The VAT is paid to the local government, determined by delivery country.